Listener & Artist Support

Direct Master Audio Support

Access 24-bit FLAC re-downloads, track international vinyl shipments, or submit master tapes for catalog inclusion.

24/7

Vault Re-Downloads

85%

Direct Artist Share

FLAC/WAV

Uncompressed Audio

Direct Inquiry

Send a Support Message

Include your order number for expedited download access or shipping updates on limited vinyl pressings.

Audio Workflow

FLAC Download Setup Guide

01
02
03
04

Retrieve Vault Passcode

Unpack Lossless Archive

Verify Sample Rate

Enjoy Pristine Master

Click your post-checkout download link or check your purchase confirmation email for instant file access.

Extract the 24-bit FLAC zip archive directly to your native audio storage directory without compression loss.

Ensure your DAC or playback software is configured for native 96kHz or 192kHz sample rates.

Stream DRM-free uncompressed audio through your dedicated Hi-Fi system or mobile media player.